{"id":2138,"date":"2020-03-16T22:10:00","date_gmt":"2020-03-17T02:10:00","guid":{"rendered":"https:\/\/itcloud.absoludev.ca\/2020\/03\/16\/continuite-des-activites-pour-les-partenaires-et-les-clients-ditcloud-ca-pendant-lepidemie-de-covid-19\/"},"modified":"2021-02-16T10:58:41","modified_gmt":"2021-02-16T15:58:41","slug":"itcloudca-s-business-continuity-for-partners-and-customers-with-regards-to-covid-19","status":"publish","type":"post","link":"https:\/\/itcloud.absoludev.ca\/en\/itcloudca-s-business-continuity-for-partners-and-customers-with-regards-to-covid-19\/","title":{"rendered":"ITCloud.ca\u2019s business continuity for partners and customers with regards to covid-19"},"content":{"rendered":"\n<p>With the current and potential business and personal interruptions tied into COVID-19 we want to ensure you that at ITCloud.ca, we are always here to support you and your customers.<\/p>\n<p>We wanted to make sure that you and your customers are prepared for the impacts and let you know that we are ready to support you. Below is a checklist that you can follow :<\/p>\n<ol>\n<li>AssEnsure that all your employees have a laptop or a desktop that they can use for work at home<\/li>\n<li>Ensure that all remote access apps have been tested<\/li>\n<li>Ensure all remote access (VPN, Citrix, Windows Virtual Desktop) licenses are current and that you have enough of them<\/li>\n<li>Test telephony adjustments to allow call forwarding to cell phones, deploy and test soft phones if they are compatible with your current phone system<\/li>\n<li>Use Microsoft Teams to support remote workers.<\/li>\n<\/ol>\n<p>How to support remote workers using Microsoft Teams :<br>We offer a complimentary webinar for our partners and their customers to familiarize them with the possibilities of Microsoft Teams for remote workers. Book your time slot in your personalized webinar here : <a href=\"https:\/\/info.itcloud.ca\/webinaire-teams\" target=\"_blank\" rel=\"noopener\">https:\/\/info.itcloud.ca\/webinaire-teams<\/a><\/p>\n<p>Helpful links :<\/p>\n<ul>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/MicrosoftTeams\/get-started-with-teams-quick-start\">Get started with Microsoft Teams<\/a><\/li>\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/video-what-is-microsoft-teams-422bf3aa-9ae8-46f1-83a2-e65720e1a34d?omkt=en-US&amp;ui=en-US&amp;rs=en-US&amp;ad=US\">Keep in touch and stay productive with Teams and Office 365, even when you&#8217;re working remotely<\/a><\/li>\n<li><a href=\"https:\/\/support.office.com\/en-us\/article\/training-1d5c12d3-37cb-44a0-ab21-5539ce9ccd5a?ns=MSFTTEAMS&amp;version=16&amp;ui=en-US&amp;rs=en-US&amp;ad=US\/t_blank\">End-user training<\/a><\/li>\n<li><a href=\"https:\/\/o365pp.blob.core.windows.net\/media\/Resources\/Teamwork\/Partner%20FAQ%20-%20Guidance%20for%20Microsoft%20Teams%206mos%20Trial.pdf\">Microsoft Partner Guidance for Partner-initiated Microsoft Teams Trial<\/a><\/li>\n<\/ul>\n<p>We are here to support you, and our shared customers, and thus if you have specific questions, or require specific support, please do reach out :<br><a href=\"mailto:Partenaires@itcloud.ca\" target=\"_blank\" rel=\"noopener\">Partenaires@itcloud.ca<\/a><br><a href=\"mailto:Support-ms@itcloud.ca\" target=\"_blank\" rel=\"noopener\">Support-ms@itcloud.ca<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"700\" height=\"394\" src=\"https:\/\/itcloud.absoludev.ca\/wp-content\/uploads\/2021\/01\/teams_news-700x394.jpg\" alt=\"\" class=\"wp-image-1597\" srcset=\"https:\/\/itcloud.absoludev.ca\/wp-content\/uploads\/2021\/01\/teams_news-700x394.jpg 700w, https:\/\/itcloud.absoludev.ca\/wp-content\/uploads\/2021\/01\/teams_news-250x141.jpg 250w, https:\/\/itcloud.absoludev.ca\/wp-content\/uploads\/2021\/01\/teams_news-120x68.jpg 120w, https:\/\/itcloud.absoludev.ca\/wp-content\/uploads\/2021\/01\/teams_news.jpg 740w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"With the current and potential business and personal interruptions tied into COVID-19 we want to ensure you that at ITCloud.ca, we are always here to support you and your customers. We wanted to make sure&#8230; <a class=\"view-article\" href=\"https:\/\/itcloud.absoludev.ca\/en\/itcloudca-s-business-continuity-for-partners-and-customers-with-regards-to-covid-19\/\">View Article<\/a>","protected":false},"author":3,"featured_media":1597,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-2138","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nouvelles-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ITCloud.ca\u2019s business continuity for partners and customers with regards to covid-19 - ITCloud.ca<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ITCloud.ca\u2019s business continuity for partners and customers with regards to covid-19 - ITCloud.ca\" \/>\n<meta property=\"og:description\" content=\"With the current and potential business and personal interruptions tied into COVID-19 we want to ensure you that at ITCloud.ca, we are always here to support you and your customers. 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